The purpose of the 3rd party infrastructure review is to obtain clear documentation and network process procedures. While consulting along side of an organizations technical support staff, AIT will gather knowledge and information that is currently intangible and create concrete evidence to justify current IT operations. The value of this documentation is critical in helping IT managers understand the network environment. This understanding is critical in making decisions that affect an organizations ability to leverage IT resources. These resources include infrastructure design, topologies, policies and procedures for change control, security control, hardware lifecycle management, IP documentation, DNS documentation, end user documentation, IT spending procedures, human relations, vendor relations, as well as other critical discoveries that submerge & affect an organizations IT resources. These resources play a vital role in an organizations business process and if not clearly defined will end up costing an organization significant decreases in valuable assets.
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Section
Topics Covered
Application Environment
Vendor, version, vendor specifications, class (client-server, stand-alone, host presentation), 16-bit vs. 32-bit, number and type of users, languages, and current application issues
Domain model, server name resolution, enterprise storage, and logon scripts
Network Architecture
Network protocols, switches, network segmentation, topologies, and bandwidth management.
Backup Architecture
Backup hardware, software, schedules, and timeframes.
Printing Environment
Print server vendors, protocols, quantities, and printer types.
Client Environment
OS platforms, mobile vs. desktop,thin client and RAS solutions.
Support Structure
Support tiers, support metrics, and SLA’s.
Testing Environment
Resources, processes, facilities and equipment.
Training Environment
Resources, processes, facilities and equipment.
Change Control Environment
Resources, processes, and schedules.
Security Environment
Resources, processes, hardware, standards, and schedules.
Disaster Recovery Environment
Resources, processes, vendors and schedules.
Documentation
Assess all existing network documentation and develop new documentation including diagrams, IP addresses, subnets, passwords, procedures etc. this documentation is based on 3rd party input to assess all requirements and eliminate conflict of interest.
Copyright 2005 Asellus Integration Technologies, Inc. All rights reserved.
